1 Multimedia 2 PC Medic will attempt to access your CD ROM drive. Please place a CD in your CD ROM drive. \n \nTo skip this test, press Cancel. 3 A CD ROM drive was not detected. Do you have a CD ROM drive installed? 4 Wave 5 MIDI 6 AVI Video 7 CD Audio 8 Please place an audio CD in your CD ROM drive. \n \nTo skip this test, press Cancel. 9 The audio disc in your CD-ROM drive is either unreadable, or you have not put an audio CD in the drive. 10 MPEG Video 11 QuickTime Video 12 The CD Audio device is in use. A CD Player application is probably running, playing the audio CD in your drive. To confinue the diagnose process, close the CD player application and click Ok. Click Cancel to skip the audio CD test. 13 The disc in your CD-ROM drive is either unreadable, or you have not put a CD in the drive. 14 File: 15 Audio CD: 16 Track %2d - %02d:%02d 17 Stopped 18 &Pause 19 Playing... 20 &Play 100 Unable to load the Add Hardware Wizard. 101 Unable to load the Add Software Wizard. 102 Unable to load the multimedia control panel applet. 103 Unable to modify the filesystem entry in the registry. 1000 Checking CD-ROM drive... 1001 Checking WAV device... 1002 Checking MIDI device... 1003 Checking AVI device... 1004 Checking multimedia settings... 1005 Checking CD Audio device... 1006 Checking MPEG device... 1007 Checking QuickTime device... 1500 Fixing CD-ROM drive... 1501 Fixing missing device... 1503 Fixing Video Problem... 1504 Optimzing file system... 1505 Fixing missing media player... 2000 A CD-ROM problem was detected. 2001 Some multimedia device(s) not detected. 2002 There is no sound from one or more audio devices in your multimedia system. 2003 Your multimedia system has video problems. 2004 Inefficient Windows settings were detected. 2005 Problems were detected with your multimedia configuration. 2006 Missing multimedia players were detected. 3000 A CD-ROM was not found connected to your machine. 3001 CD ROM drive %s could not be accessed. 3002 There is no %s device on your system. 3003 The %s device did not play audio. 3004 There is a problem with your %s video device. 3005 The file system is not configured optimally for multimedia applications. 3006 Multimedia problem "%s" detected in device %s. 3007 There is no multimedia player installed for the %s device. Invalid association for %s. 3500 PC Medic could not find a CD-ROM drive because you either don't have one, or the drive you have could not be located on the system for some reason. 3501 PC Medic was unable to access your CD-ROM drive. Either PC Medic was not able to find the drive, or it was unable to read the CD in the drive. 3502 PC Medic was unable to find the specified device in your machine. You either don't have the appropriate hardware (such as a sound card), or the appropriate driver installed (such as QuickTime). 3503 We attempted to play some sounds on your system, however you were not able to hear the sound. 3504 We attempted to play a video on your system, but for some reason it didn't play correctly. \n \nYour video or sound may be jerky. \n \nYou may see the video, but no sound played. \n \nThe picture quality of the video may be poor. 3505 The way Windows accesses your file system can be adjusted to improve your multimedia performance. 3506 An unexpected multimedia problem was encountered. The error string should list the problem that was encountered. Refer to your Windows manual or run the Multimedia troubleshooter for additional help. 3507 We looked for an association for the given device type, but were either unable to find one, or the association is invalid. 4000 Run the Add Hardware wizard to add the device. 4001 Check CD-ROM connection status. 4002 Place a valid CD-ROM disk into the CD-ROM drive. 4003 Your video quality is poor because you are probably using a 16 color palette. 4004 Your video is fine, but there was no sound. 4005 Your video quality is poor because your video and/or audio stutters or skips when playing. 4006 Optimize the file system for multimedia applications. 4007 Run the multimedia control panel applet to modify your multimedia configuration. 4008 Adjust the volume. 4009 Check the cable connections to your speakers. 4010 Run the Add Software Wizard to install a multimedia player. 4500 If you have an external CD-ROM drive, make sure that it is plugged in and you have turned it on. Be sure that you have connected the drive to the computer. Refer to your CD-ROM drive manual for connection instructions. \nIf you have an internal drive, make sure the power connection plug is securely inserted into the power socket on the drive. Also check that the data cable (a flat ribbon cable) is securely connected to the drive. Refer to your CD-ROM manual for connection instructions. 4501 You can run the Add Hardware Wizard to allow Windows to install the appropriate driver for you. Refer to Windows Help for specific instructions on running the wizard. 4502 You may have attempted the CD-ROM test without inserting a valid CD-ROM disk into the CD-ROM drive. If your CD-ROM drive uses a caddy, make sure you closed the caddy correctly, and inserted the caddy into the drive. Be sure to place the CD-ROM in the drive label side up. \nIf your CD-ROM drive loads the CD on a tray (like a traditional audio CD player), be sure you placed the CD in the drive label side up. 4503 This solution will display a dialog that will show you some common problems and solutions to video problems. 4504 This will optimize your file system to run multimedia applications. 4505 The multimedia control panel application will allow you to modifiy your multimedia settings for Audio (Wave), Video (AVI), MIDI, CD Music, and other advanced settings. You can set your preferred devices for audio playback and recording, and install or remove various devices. 4506 Adjusting the sound volume to a higher level may allow you to hear the sound. 4507 You should check your cabling to verify that your sound equipment is plugged in, and plugged in correctly. 4508 To play the appropriate multimedia file, you should install a player for it. For instance, Windows does not provide a player for MPEG or QuickTime files. Acquire the appropriate software, and then run the Add Software Wizard to help you install it. 5000 Press the eject button on the CD-ROM drive. 5001 If the CD-ROM drive uses a CD caddy, open the caddy and place the CD into the caddy label side up. Insert the caddy into the CD-ROM drive gently. 5002 If the CD-ROM drive uses a tray (like a typical audio CD player), place the CD gently onto the tray label side up. Press the Eject button again to slide the caddy back into the drive. 5003 Make sure the CD is clean. Windows may have trouble reading the CD if it is dirty, scratched or otherwise damaged. 5100 If your CD-ROM drive is external, make sure it is plugged in and turned on. Be sure the data cable is connected properly. 5101 If your CD-ROM drive is internal, be sure the power cable and data cable are connected properly. 5102 Refer to your CD-ROM drive and computer manual for cable connection instructions 5200 Change your color palette to at least 256 colors by: 5201 Go to Control Panels, double click the Display icon, and choose the settings tab. 5202 You may need to change your video driver. Click the "Change Display Type" button. Choose a video driver that matches your video card. \n \nThe OSR 2 release of Windows 95 (or Windows 95 B) may call this button "Advanced Properties". Click that button, then click the "Change" button. Then choose a video driver that matches your video card. 5203 Your color palette may be set to less than 256 colors. In the same settings tab, check that the "Color palette" combo box says "256 colors", "High Color (16 bit)", or "True Color". In reality, just make sure it doesn't say "16 Colors". 5300 Video and audio require quite a bit of computing memory and power. Your system may not be up the task because you don't have a lot of physical memory available to play the video, or your CPU may be older. 5301 You can increase the amount of memory in your PC, increase the CPU power, or install a graphic accelerator. 5302 You can always increase video performance off of your CD-ROM drive by upgrading a six speed CD-ROM or better. 5303 Make sure you have the latest video driver from your video card manufacturer. You can call the manufacturer, or go visit their web site on the internet, where you can typically download the drivers you need. 5400 Run the advanced multimedia tests again, and fix any WAVE problems that are found. 5500 Check to see if your speaker's power is turned on. However, some speakers may not be powered externally, and may not have a power switch. 5501 If your speakers are powered on, make sure the volume is turned up. Again, some speakers may not have volume controls. 5502 Some older sound cards (like the older SoundBlaster cards), may have a volume control right on the sound card. Look at the back of your computer, and look where the cables to your speakers are connected. If there is a knob you can turn there, it is likely the volume knob. Try turning this knob while you play sounds. 5503 Run SNDVOL32.EXE and make sure the master volume is set high enough. 5600 Make sure your speakers are plugged in and turned on. 5601 Make sure there is an audio cable plugged into your speakers, and to your sound card on the back of your PC. 5602 To verify that your sound cables are plugged in properly, unplug each end (remember where you unplugged it from!), and check the connector. It should look like a connector for a set of headphones on your walkman. If the connector matches, you have found the audio cable. 5603 Verify that the end that is plugged into your sound card is plugged into the right socket. Many sound cards will lable the appropriate socket for audio out as "Spkr Out". If your sound card also lists a "Line Out", and your speaker is powered, plug it in there. 5604 Verify that the left and right speakers are connected together. Many speakers will have only one plug connect to the sound card, the other to one of the speakers. The other speaker is then connected to the first speaker. You can tell if this is the case if only one speaker has a power connection. 5605 If your speakers do not have a power cable, they might be battery powered. If they are, make sure the batteries are fresh. 5606 If you are having trouble finding the audio connection on your PC, you may not have a separate sound card installed. Instead, the sound card may be built in. Look near where the mouse and keyboard are plugged in for the appropriate connection. 57344 PC Medic 97